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Here is a list of commonly asked questions from users of our site. If you can't find your answer here please feel free to contact us.

How will my students pay me?
What technologies are there for distance education?
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1) How will my students pay me?

There are a number of solutions to this question, all having their good and bad points.

Method	Features
Paypal	How does it work? You can pay anyone with an email address in the 55 countries and regions that accept PayPal. You can use credit cards or bank cards to pay with PayPal. Is it safe to use? PayPal protects your financial information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is not shared with the merchant. Once your payment is complete, you will be emailed a receipt for this transaction. One of the best ways to accomplish what you need!! Learn More About Paypal
Western Union Money Transfer	225,000 locations worldwide!! Send money online, over the phone, or directly from one of their office locations. The fee for this is higher than Paypal but it is very reliable and in more locations than Paypal. Learn More About Western Union
Direct Deposit	In some cases your student may be able to deposit money directly into your bank account. This is most viable when you live in the same country as the person you are tutoring. Otherwise there is a fee for wire transfer of money. This fee usually applies both ways meaning that it will cost the sender to transfer money and then there is also a charge again by the receiving bank. All together this can be up to $35.00 - $40.00. Not the best option unless you live in the same country at the time of the lessons.

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2) What technologies are there for distance education?

There are a number of solutions to this question:

Method	Features
Voice Chat / Virtual Telephone	Skype is a free downloadable, real-time voice and text chat communications program. We recommend it, because: If both people use skype on their computer the service is completely free. Just like using the phone but over your computer. Its also a very cheap phonecard for those without a computer. Personally used by our staff for long distance calls overseas. They call this Skypeout. So even if you don't use it for tutoring consider it for talking with family and friends back home. It has perhaps the best voice quality of any Internet voice program. It works with any firewall. It is available in 17 languages: Danish, Dutch, Estonian, English, Finnish, German, French, Hebrew, Japanese, Korean, Russian, Polish, Portuguese, Romanian, Simplified Chinese, Spanish and Swedish. it easy to install and use. Using Skype, you can have private communications with up to four other people. Skype requires a Windows 2000 or XP computer. More options are being added all the time but as of late they have capabilities for voice mail, etc. For more information or to download a free copy of Skype, please visit the Skype website here.
Paltalk	Paltalk is a free, real-time voice and text chat communication tool. It is an established and very popular software, so you can readily find help files from across the Internet, often in several different languages. Here are some other features: It has very high voice quality - even when using a standard modem. Only requires a Windows 98 or later PC so if you are running an earlier version of windows this might be the better selection. You (or your teacher) can create a private, password-protected room to conduct your lessons. For more information or to download a free copy of Paltalk, please visit the Paltalk.com site here.
Video Conferencing	Netmeeting is a free, real-time audio-video conferencing tool. It also supports text chat, white board, file, and application sharing. It is also established and very popular, so you can readily find help files from across the Internet. It comes standard on almost all PC's. Often in several different languages. Its white board is an excellent teaching tool that allows the teacher to page through different screens that could have been prepared beforehand. For more information or to download a free copy of Netmeeting, please visit the Microsoft Netmeeting site here.
Text Chatting / Voice Chat	There are several companies who offer text chat nowadays. Most are now combining voice with text chat. To name a few: Yahoo, AOL, ICQ, MSN... Take a look at them below: Yahoo - Voice and Text AOL - New version called AIM (Voice and Text) ICQ - Voice and Text MSN - Voice and Text These are free to use and all have different pros and cons. Most are available in multiple languages. Check their websites for availability.
If you are aware of any other technology that might be helpful please contact us.

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3) Trouble logging in?

I just signed up and/or logged in, but the system tells me my session cookies are not enabled.
- Answer: Your browser does not have "session cookies" enabled, or you are using a firewall/security program such as Zone Alarm that has disabled your session cookies.

If you are using a firewall or other security program, please consult your security program settings.

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