Learner FAQ's |
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| Other FAQ's for - Teachers | Blogs | Contact Credits | Technical Issues |
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Here is a list of commonly asked questions from learners who want to sign up for our english learning program. If you can't find
your answer here please feel free to contact us.
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- Why should you use our services? What can we offer?
- How does it work?
- How much does it cost?
- How do I find teachers?
- What if a teacher contacts me first?
- How do I judge if a teacher is serious?
- The teacher's profile is old. How do I know the teacher is still seeking students?
- What happens when the teacher agrees to give me lessons?
- Should I ask my teacher to write a learner review of me?
- What if I think the learner review of me is unfair?
- Can I write a review of my teacher?
- What price is fair?
- How can I pay my teacher?
- What payment terms should we set?
- What technologies are there for distance education?
- What should a good profile contain?
- Trouble Logging in?
- Privacy Policy
- Membership Agreement
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| 1) What can we offer you?!?! |
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Features of Our Program
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Save Money and Time
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Finding a language teacher can be a difficult experience. A student can be limited
by the availability of teachers in their location, fees, and many other things. On our site
when you become a registered learner, you will have access to teachers from all around the globe making it
easy to meet your needs. This site is free for learners so enjoy but be sincere in
your searches because teachers are charged a fee to contact you.
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No Risk, Spam, or Hidden Fees
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Since it is free to post there is no risk. Here your personal information is kept personal.
No Automatic Renewals, No Spam(Privacy Policy), No hidden fees. Nothing but honest service for honest teachers.
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Quick and Easy
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Our online form takes a few minutes to complete and within a day of processing you can be viewed by the world.
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2) How does it all work?!?!
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1. How much does it cost?
For learners, it is free to post ads. Teachers pay a small contact fee in order to speak with learners directly. For this
reason it is important to make your ad as defined and sincere as possible.
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2. How do I find teachers?
To find teachers you conduct a search through our listing here. If you find
a teacher you would like to study with you can send them a general message telling them you are interested.
We encourage you to read reviews if the teacher has them and ask as many questions about their teaching methods
as you see fit.
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3. What if a teacher contacts me first?
Great!! We will send you a message notifying you of the message. You then come to our site
log-in and view their message. Carefully review their message, profile, and see
if they are a worthy teacher. From here you have a couple options:
- After reviewing their profile and message if you feel you would like
to pursue a relationship with this person you can send them a general message
detailing your interest.
- If after reviewing their profile and message you feel you do not want
to pursue a relationship with this person we will send a standard message to them
on your behalf notifying them that you are not interested at this time.
- You can wait and think about the situation. Be aware they may find learners elsewhere, though.
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4. How do I judge if a teacher is serious?
Use the information below to help you determine if a particular teacher is
worth contacting.
- Carefully look at their profile and reviews.
- See if their profile includes teaching methods.
- See what other learners might have said about them if they were with another
registered learner on our site. See what they said about other learners.
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5. The teacher's profile is old. How do I know the teacher is still seeking students?
Send a general message through our site asking the teacher if they are available. Once they have reviewed your profile they
will decide if they would like to contact you and talk further about possible lessons. This being said make sure your profile
is detailed and to the point. What should my profile include?
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6. What happens when the teacher agrees to give me lessons?
Congratulations!! We hope that you form a great and lasting relationship.
It is a good idea to be as specific as possible with learning goals, objectives, fees, and all
other matters. Not only will it make you look more professional but it will also help your
teacher understand where you want the learning process to go in the future.
Also, from experience this tends to lessen the chance of disagreements about arrangements.
After you have both done some sessions together you should both return to post reviews about one another.
Reviews can help both of you establish a reputation on our site for future use.
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7. Should I ask my teacher to write a learner review of me?
Yes, this will help to give you a reputation on our site and could help in the
future should you need a new teacher. Reviews will distinguish you from other learners.
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8. What if I think the learner review of me was unfair?
Learners may add a message to any review explaining their point-of-view. Teachers may also
add future reviews in order to clear up past indifferences. Perhaps a teacher leaves
a bad review for a learner but later after further lessons the teacher changes their mind.
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9. Can I write a review of my teacher?
Absolutely!! Please include information about payment, scheduling, teaching methods, etc. What do you like and dislike about your teacher? What makes them special?
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3) What price is fair?
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The price is up to you and your teacher. It is recommended that you are as honest as possible about your full intentions
so that the teacher can give you an accurate quote.
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4) How can I pay my teacher?
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There are a number of solutions to this question, all having their good and bad points.
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Method
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Features
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Paypal
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How does it work?
You can pay anyone with an email address in the 55 countries and regions that accept PayPal. You can use credit cards or bank cards to pay with PayPal.
Is it safe to use?
PayPal protects your financial information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is not shared with the merchant. Once your payment is complete, you will be emailed a receipt for this transaction.
One of the best ways to accomplish what you need!!
Learn More About Paypal
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Western Union Money Transfer
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225,000 locations worldwide!! Send money online, over the phone, or directly from one of their office locations. The fee for this is higher than Paypal but it is very reliable and in more locations than Paypal.
Learn More About Western Union
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Direct Deposit
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In some cases you may be able to deposit money directly into your teacher's bank account. This is best when you live in the same country as the teacher.
Otherwise there is a fee for wire transfer of money. This fee usually applies both ways meaning that it will cost the sender to transfer money and then there is also a charge again
by the receiving bank. All together this can be up to $35.00 - $40.00 US dollars. Not the best option unless you both live in the same country at the time of the lessons.
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5) What payment terms should we set?
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This is totally up to you and your teacher. Try to be as clear as possible from the beginning about
fees, cancellations, scheduling, and all other pertinent issues.
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6) What technologies are there for distance education?
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There are a number of solutions to this question:
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Method
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Features
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Voice Chat / Virtual Telephone
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Skype is a free downloadable, real-time voice and text chat communications program. We recommend it, because:
- If both people use skype on their computer the service is completely free.
- Just like using the phone but over your computer.
- Its also a very cheap phonecard for those without a computer. Personally used by our staff for long distance calls overseas. They call this Skypeout. So even if you don't use it for tutoring
consider it for talking with family and friends back home.
- It has perhaps the best voice quality of any Internet voice program.
- It works with any firewall.
- It is available in 17 languages: Danish, Dutch, Estonian, English, Finnish, German, French, Hebrew, Japanese, Korean, Russian, Polish, Portuguese, Romanian, Simplified Chinese, Spanish and Swedish.
it easy to install and use.
Using Skype, you can have private communications with up to four other people. Skype requires a Windows 2000 or XP computer.
- More options are being added all the time but as of late they have capabilities for voice mail, etc.
For more information or to download a free copy of Skype, please visit the Skype website here.
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Paltalk
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Paltalk is a free, real-time voice and text chat communication tool. It is an established and very popular software, so you can readily find help files from across the Internet, often in several different languages.
Here are some other features:
- It has very high voice quality - even when using a standard modem.
- Only requires a Windows 98 or later PC so if you are running an earlier version of windows this might be the better selection.
- You (or your teacher) can create a private, password-protected room to conduct your lessons.
For more information or to download a free copy of Paltalk, please visit the Paltalk.com site here.
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Video Conferencing
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Netmeeting is a free, real-time audio-video conferencing tool. It also supports text chat, white board, file, and application sharing.
It is also established and very popular, so you can readily find help files from across the Internet.
- It comes standard on almost all PC's.
- Often in several different languages.
- Its white board is an excellent teaching tool that allows the teacher to page through different screens that could have been prepared beforehand.
For more information or to download a free copy of Netmeeting, please visit the Microsoft Netmeeting site here.
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Text Chatting / Voice Chat
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There are several companies who offer text chat nowadays. Most are now combining voice with text chat. To name a few: Yahoo, AOL, ICQ, MSN... Take a look at them below:
- Yahoo - Voice and Text
- AOL - New version called AIM (Voice and Text)
- ICQ - Voice and Text
- MSN - Voice and Text
These are free to use and all have different pros and cons. Most are available in multiple languages. Check their websites for availability.
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| If you are aware of any other technology that might be helpful please contact us. |
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7) What should a good profile contain?
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Learner Description - Please discuss the following:
- Your proficiency level (e.g., beginner, etc.).
- Why you are learning your foreign language (e.g., career advancement, etc.).
- The areas in which you feel you need particular improvement (e.g., grammar, conversation, etc.).
- How much time you want to dedicate to your language lessons.
- When would you like to take your lesson?(evenings, What time zone are you in?)
- What qualities you are looking for in your lessons or in your teacher.
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8) Trouble logging in?
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- I just signed up and/or logged in, but the system tells me my session cookies are not enabled.
- Answer: Your browser does not have "session cookies" enabled, or you are using a firewall/security
program such as Zone Alarm that has disabled your session cookies.
- For Microsoft Internet Explorer 5.x or earlier, go to the menu.
Choose Tools Internet Options.
Choose the Security tab.
Click on Custom Level.
Scroll down to the Cookies section, and enable your Session Cookies.
Click "OK" until the pop-up windows disappear.
Refresh the page and log in again.
- For Microsoft Internet Explorer 6.x or later (Windows XP), go to the menu.
Choose Tools, Internet Options.
Choose the Privacy tab.
Click on Advanced.
Check the box Override automatic cookie handling. Then check the box Always allow session cookies.
Click "OK" until the pop-up windows disappear.
Refresh the page and log in again.
- For Netscape Navigator 6 or 7, go to the menu.
Choose Edit, Preferences..., Privacy and Security, Cookies
Select Accept all cookies or Accept only cookies that get sent back to the originating server.
Click "OK".
Reload the page and log in again.
- For Netscape Navigator 4.x, go to the menu.
Choose Edit, Preferences..., Advanced, Privacy and Security, Cookies
Select Accept all cookies or Accept only cookies that get sent back to the originating server.
Click "OK".
Reload the page and log in again.
If you are using a firewall or other security program, please consult your security program settings.
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