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Contact Credits FAQ's
Other FAQ's for - Teachers | Learners | Blogs | Technical Issues
 
Here is a list of commonly asked questions from users of our site. If you would like to purchase contact credits Go Here. If you can't find your answer here please feel free to contact us.
 

  1. What are Contact Credits? / How much does it cost to contact a learner?
  2. How and Where do I purchase Contact Credits?
  3. Activating contact credits
  4. Can I get a refund for my contact credits?
  5. Privacy Policy
  6. Membership Agreement
 
 
 
1) What are Contact Credits?

Contact Credits are used by teachers to contact learners. In order to pay for site maitenance and development a small contact fee is charged for each time a teacher would like to contact a learner. You only pay once to send contact information to a client. All messages that follow to that particular client are free!! Take a look below for actual costs:

Contact TimeCost
1st three contacts$1.50 U.S.
Every Contact After That$3.00 U.S.

To contact your first learner, you must prepay a minium of $12.00 U.S. by creating a contact credits account. Contact credits will be used to pay the contact fee and are valid for 12 months. This fee is based on site development and maitenance costs as well as comparable sites who offer services like ours. When considering the lucrative nature of language lessons a teacher should be able to make back this fee within at least one lesson easily.
There are no annual, hidden, or membership fees. This site is free for all learners.
 
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2) How and Where do I purchase Contact Credits?

Currently you can purchase contact credits by using Paypal. Paypal accepts credit cards, debit/bank cards, and also has many other alternatives.

IT IS NOT NECESSARY TO HAVE A PAYPAL ACCOUNT TO COMPLETE THIS TRANSACTION

It is also worth mentioning that paypal is very secure and millions use it for transactions over the internet as they relate to Ebay. If you would like to purchase Contact Credits so that you can give your personal information to one of learners on our system, please go to our Contact Credits Purchase Page. After you have made the purchase processing can take anywhere from 12-24 hours. We are currently working on this delay time but since all users have the same delay time it is quite fair. We will notify you through email when the transaction is complete. Thanks!!
 
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3) Activating Contact Credits

Currently you can purchase contact credits by using Paypal. After your payment has been verified we will send you an email with an activation code for your contact credits. You then login and go to your member page or "My Account" link at the top of the page. Under your teaching account their will be an option to activate your contact credits.
 
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4) Can I get a refund for my contact credits?

Yes, your contact fee can be refunded back into your contact credits account any time before the learner reads your message. Whether or not your contact information was received is verified when the learner logs into the site to view your message. You can cancel a message by logging in and going to your account page.
 
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